How to Fix Star Trek: Infinite Crashes and Freezes

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How to fix crashes and freezes in Star Trek Infinite

If you’re trying to fix the crashes and freezes in Star Trek: Infinite, this guide will go through everything you need to know regarding the best workarounds.

Overall, your best options involve whitelisting the game on your antivirus, changing display settings, updating your drivers, and verifying the integrity of game files. If nothing works, your only option is to wait for an update.

In this guide, I’ll explain how to fix Star Trek: Infinite crashes and freezes to help you improve performance and be able to play the game you just got without issues.

If you’re interested in tweaking in-game settings and enabling cheats, check out our guide on how to enable cheats and all console commands in Star Trek: Infinite.

Star Trek: Infinite – How to Solve Crashing and Freezing

How to fix crashes and freezes in Star Trek Infinite

There is a wide variety of solutions you can try to fix crashing, stuttering, lagging, and freezing in Star Trek: Infinite and it’s important to try all of them. Specifically, here’s everything you can do:

  1. Whitelist the game on your Antivirus: One of the most common causes of this issue is that most antivirus software doesn’t have the game automatically whitelisted. Access your antivirus software and add Star: Trek Infinite to the whitelist.
  2. Change Display Settings: Another common cause that results in crashes when launching the game is the misalignment of resolution and DirectX on startup. To solve that, open the game and change the display mode to Windowed Fullscreen. Alternatively, if you can’t launch the game, right-click on the game in Steam, select ‘Properties’, and find the launch options box in the General tab. In there, type ‘-windowed’ and try launching the game again. If the game starts, access the display settings from the in-game menu.
  3. Update GPU drivers: Make sure your GPU drivers are updated by checking your GPU’s software (Nvidia or AMD) and ensuring that you have the latest version of drivers.
  4. Verify the integrity of game files: Right-click on the game in Steam, select ‘Properties’, and navigate to the ‘Installed Files’ tab. Then, select ‘Verify integrity of game files’ at the bottom and wait a few minutes until it’s done.

After trying each possible solution, if nothing works, you can also try to reinstall the game.

Alternatively, if the issue remains, your best bet is to wait for a performance update with bug fixes.

Developers have acknowledged these issues and are working on a fix, so we’re hoping it gets released sooner rather than later.

How to Fix UI Misalignment Error

How to fix crashes and freezes in Star Trek Infinite

If you just launched the game normally but the UI is misaligned and you can’t click on certain elements on your screen, the best option is to restart the game.

If it doesn’t work, follow the steps above to change the display settings.

Alternatively, you can also use Windows Key + Ctrl + M to turn off the Windows Magnifier, since this feature can cause issues to the UI.

With the issue fixed, consider checking our guide on how to complete the Immediate Evacuation mission and get a Bulk Carrier.

Wrapping up

To summarize, the best way to fix Star Trek: Infinite crashes and freezes is by trying all the options above and hoping for the best.

However, it’s important to remember that the game currently has its fair share of bugs and some issues are not fixable until a new patch gets released.

Did any of the solutions above fix the issue for you? If not, are you considering refunding the game and re-buying in the future when the issues are fixed? Don’t hesitate to share your first-week experiences in the comments below.

If this fixes the issue and you’re able to play again, consider also checking out our Star Trek Infinite silent alarm guide.

Harry
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